Investing the last liberal Art--Hagstrom
One of the most useful books I have read, in that it attempts to draw theories into practical uses in the market.
INVESTING—THE LAST LIBERAL ART—Hagstrom
1. A Latticework of Mental Models
Firstly, you need to acquire significant concepts, ie the
models, from many areas of knowledge then, second, learn to recognise patterns
of similarity among them. The first is a matter of educating yourself the
second, is a matter of learning to think and see differently.
The key is finding the linkages that connect one idea to
another….being able to observe similarities in other fields and recognise
patterns of ideas.
The human brain transfers knowledge more easily when the new
situation and the original situation have similar elements.
It is the ability to recognise complex patterns, classify
new information into patterns and draw associations between the new data.
The first step is a basic understanding of each model. –how
each model works and the phenomenon it describes. The second step is finding
metaphors. Metaphors can translate ideas into models and represent the basis of
innovative thinking….a metaphor helps communicate one concept by comparing it
to another concept that is widely understood. Using a simple model to describe
one idea can help us grasp the complexities of a similar idea. Metaphors, used
this way not only express existing ideas they stimulate new ones.
Many Industries have many examples of existing ideas that
were used as a base to invent something with a similar idea but used in a
different industry or for a different use.
To explain a complex stock market trend or investment decision
you may rely on models of similar occurrences from different models that exist
across the spectrum of knowledge.
The lattice work is where the ideas from different fields
connect as nodes.
2. Physics
Equilibrium is defined as a state of balance between
opposing forces, powers or influences. In static equilibrium the system is at
rest, dynamic equilibrium there are flows in and out but these balance each
other out.
After Newton, scholars focused on systems demonstrating
equilibrium, believing it is nature's ultimate goal.
Supply and demand reach equilibrium at the clearing price.
Equilibrium in the stock market assumes investors have
rational expectations. This equilibrium leads to the EMH, and the ability to
generate excess returns then depends on the assumption of greater risk and more
volatility.
Opposing this theory is that the stock market is a complex
adaptive system being a network of many individual agents all acting in
parallel and interacting with one another. The critical variable that makes a
system both complex and adaptive is the idea that agents, (investors), in the
system accumulate experience by interacting with other agents and then change
themselves to adapt to a changing environment.
In an environment of complexity, simple laws are
insufficient to explain the entire system.
In my view, equilibrium is more likely the more homogenous
the active participants are, the more different they are, for example in
various resources, the more likely that disequilibrium will be more common.
3. Biology
The main reference here is comparing business to Darwin's
work on evolution and that constant change is more likely than static
equilibrium.
Schumpeter’s theory that capitalism can only be understood
as an evolutionary process of continuous innovation and creative destruction.
.. the search for equilibrium is an adaptive process. In that process,
innovators are the change agents. All change in the economic system starts with
innovation. …from this, an entrepreneur, a visionary leader of innovation is
required to drive the process of innovative adoption forward…innovation and
entrepreneurship require certain environments, chief amongst them are available
credit, property rights, stable currencies etc.
Thinking about biology moves the idea from a static
equilibrium to a dynamic one. We move from the static world of physics to the
dynamic world of biology, where change can be gradual or rapid. Change to a new
paradigm can be fast, and then slow to a period of steady but continuous
alteration.
Common to the study of complexity is the notion that complex
adaptive systems operate with multiple elements, each adapting or reacting to
the patterns the system itself creates. Complex adaptive systems are in a constant
process of evolving. …An essential element of complex adaptive systems is a
feedback loop. Ie, agents predictive models are retained, changed or disappear
depending on their success in a dynamic world, that is, continually learn
(adapt).
We can observe that over the long term, differing investing
styles have dominated their eras. These strategies ultimately get taken over by
a new strategy. There is a constant evolution of investment style or approach
that dominate. Often these strategies get overwhelmed by the size of flows of
money chasing the style and eliminate excess returns.
Will the market ever be efficient? If you accept the idea
that evolution plays a role in financial markets the answer would be no. … the
market will always maintain some level of diversity and this, as we know, is
the principal cause of evolution.
Financial and economic systems are similar to biological
systems driven by change. The similarities extend to predator-prey systems,
competing systems and symbiotic systems.
BOOKS—Creative destruction: why companies that are built
to last underperform the market. –and how to successfully transform them—Foster
and Kaplan McKinsey
Christensen—The Innovators Dilemma; when new technologies
cause great firms to fail, and The Innovators Solution: creating and sustaining
successful growth
The Adaptive Markets Hypothesis: Market Efficiency from
an evolutionary perspective (Lo)
Behaviour is the outcome of interactions between our logical
faculties and our emotional responses. When logic and emotions are in proper
balance, markets operate in a relatively efficient manner.
The dynamism of markets makes
predictability a difficult objective. Darwin never claimed predictability (the outcome
is uncertain). Progress could take several paths forward, the system is non-linear
and unpredictable. In non-linear systems, the individual parts interact and
exhibit feedback that may alter behaviour. Complex adaptive systems must be
studied as a whole, not in individual parts because the behaviour of the system
is greater than the sum of the parts.
My Take: No doubt markets evolve and as investors, we should
evolve with them. Evolving is very difficult. The ability to alter a process
that has worked well in the past is difficult. The changes that are likely to
be made will be evolutionary not revolutionary but still evolving. The changes
are likely to be judged over years not weeks or days. How many great fund
managers have found that their edge or style has become redundant, and that
process that worked well in the past no longer works? A possible successful case
study is Buffet, he has had to evolve and probably has done the best at it,
despite much criticism. The GOAT evolves and constantly learns, the ability to
judge the usefulness of an existing process, adapt it to new environments and
thrive is a challenge and goal of every investor.
4. Sociology
Sociology in this regard is the study of attempting to
understand group behaviour.
By definition, the investigation involves the subjective and
unpredictable behaviour of human beings, in the social services the process is
less precise the in the natural sciences.
The theory of emergence refers to the way individual units
combine to create something greater than the sum of the parts. Adam Smith's
invisible hand is an example. Emergent behaviour.
Decision-making appears to be more robust if the group
contains a broad diverse mix of agents. They must also be independent, that is,
not influenced by the stronger members of the group. This is quite
counterintuitive as select experts are usually expected to do better and crowd
behaviour has been identified as making terrible errors. Crowds prove
remarkedly intelligent under the right circumstances. Those critical variables
are independence and diversity.
BOOK – The Wisdom of Crowds: Why the Many are smarter
than the few and how collective wisdom shapes business, economics, societies
and nations. –Surowiecki
The Difference: How the Power of Diversity Creates Better
Groups, Firms, Schools and Societies. -Page
Regarding the influence on the stock market what we need to
understand is the market’s level of diversity and the independence of its
participants. If the market agents are adequately diversified and more
importantly, if the decisions of the participants have been reached
independently, then the market is efficient. If the diversity of opinions
breakdown then sub-optimal outcomes can occur, ie inefficient.
BOOKS—Mauboussin—More than You Know: Finding Financial
Wisdom in Unconventional Places, Think Twice; Harnessing the Power of
Counterintuition
Information cascades and that can lead to diversity
breakdowns, ie when people make decisions based on the actions of others rather
than on their self-generated private information. Cascades can help explain
booms, fads, fashions, and crashes.
Self-organised criticality identifies the dynamic that the
systems become a class of interlocking subsystems that organise themselves to
the edge of criticality and, in some cases, break apart violently only to
reorganise themselves at a later point. The stock market could be such a system
where crowd-induced inefficiencies bring the system to a violent collapse and
then ultimately a recovery.
Bak explains in his paper, “Price Variations in a Stock
Market with Many Agents” that there is a battle between fundamentalists and
trend followers. When they are equally balanced the market is efficient, but
when the mix of fundamentals and trend followers becomes unbalanced, we are
heading towards a diversity breakdown. Note this theory is unable to identify
individual breakdowns but is a general concept.
That self-organising systems tend to be dominated by
unstable fluctuations and that instability has become an unavoidable property
of economic systems.
To help understand these influences on the market we should
be considering the belief structures underlying various mental concepts and not
the specifics of the choices, Another is to acknowledge that if mutual
knowledge fails, the problem may centre on how knowledge is transferred in the
system.
My Take: The market in most cases is relatively efficient,
given the uncertainties apparent at the market and the individual stock level.
There are rare circumstances when the market is certainly taken to irrational
extremes, individual stocks as well, when there is a high probability of instability.
Recognising the likelihood of these occurring is well worth the effort.
The other take is that passive and momentum strategies now
likely outnumber the valuation-style strategies in the market (probably by a
fair way). The upshot of that is more volatility and inefficiency are likely to
occur. Good for stock pickers.
5. Psychology
Behavioural finance seeks to explain market inefficiencies
using psychological theories. I have covered the world of biases in detail in a
separate post.
Thaler “Myopic Loss Aversion” and the Equity Risk Premium
Puzzle 1995
Loss Aversion or Prospect theory is illogical and prevents
investors from seeing long-term.
The equity risk premium is high (generating excess returns
for long-term holders of equities) and persistent because of loss aversion and
mental accounting. Mental accounting is coding financial outcomes. Taking this
to the stock market, the longer an asset is held the more attractive it becomes
and secondly, but only if the asset is not evaluated frequently. Put
differently, the two factors contributing to an investor's unwillingness to
bear the risks of holding stocks are loss aversion and a frequent evaluation
period. (myopic loss aversion).
Using a loss aversion factor of two, the indifference
between holding bonds (stable) and stocks (volatile) is a holding period of one
year. Loss aversion is difficult to remove, but frequent evaluation can be
adjusted and your returns should be measured once a year to avoid the angst of
volatile returns. The impact of frequently looking at stock prices puts undue
psychological pressure and increases errors.
Over-trading is identified as a source of value destruction.
Trading could be linked to loss aversion.
The vast amount of information on the internet possibly also
adds to investors easily locating evidence that confirms their hunches, which
in turn leads them to become overconfident in their ability to pick stocks.
–the illusion of knowledge.
Another problem is investors gravitating from boldness to
fear of the market. Comfort with risk, we found, is connected with two
demographic factors, age and gender. Older people are more cautious than
younger people, and women are more cautious than men. Personal wealth does not
seem to be a factor (it should! ed). Two personality traits are also important,
personal control orientation (where the investor believes they are in control
of the outcome) and achievement motivation (investors that are goal-focused). Both
take on more risk. People choose higher-risk strategies when they believe that
the stock market outcomes are more dependent on skill and information rather
than luck.
People prepare mental models to help anticipate events.
Johnson-Laird “Mental Models” observed several ways that people perform
systematic errors in their thinking. Firstly, we weigh multiple mental models
the same, ie not probability-weighted, secondly, we may use only one model,
mental models also typically represent what is true but not what is false. We
construct incomplete representations of the phenomenon we are trying to
explain. We use models that leave out details and become unstable. Finally, we
can create mental models based on superstition and unwarranted beliefs. Because
mental models enable us to understand abstract ideas, good mental models are
particularly important for investors. People are pattern-seeking animals and need
explanations even for the unexplainable. We build mental models to try and
explain the unexplainable (eg. ST market movements).
Fisher Black 1986 talk American Finance Association.
“Noise”
Rather than pure information leading to rational prices,
Black believed that most of what is heard in the market is noise, leading to nothing
but confusion. Noise is what makes our observations imperfect. The process of
making rational decisions is the accurate communication of information. Errors
can occur in the transmitting or receiving the information or over the channel
used. Firstly we need integrity of data coming from the source, to remedy this
we need to improve our ability to gather and analyse information and use it to
further our understanding. We need to verify the information is properly passed
through and accurately received, without interference from psychological
biases. -this is challenging. We must make ourselves aware of all the ways
emotion-based errors and errors of thinking can interfere with good investing
decisions. We must constantly be on guard against our psychological missteps.
Munger warns against mental shortcuts, he thinks we jump to
conclusions too easily, we are easily misled and prone to manipulation. First,
he considers what are the factors that really govern the interests involved,
rationally considered? Secondly, what are the subconscious influences where the
brain at a subconscious level is automatically doing these things, which by and
large, are useful, but can often misfunction.
What all investors need to internalise is that they are
often unaware of their bad decisions. To fully understand the markets and investing
we have to understand our irrationalities.
My Take: assessing every investment situation on its own
merits takes a lot of work. Humans naturally try shortcuts to make quick
decisions. Sometimes this works, but when we are confronted with complex
decisions these shortcuts can lead to errors, due to embedded biases. I've made
plenty. There is no easy way to a good outcome except taking your time,
analysing all data and using your experiences and mental models in a
disciplined, rational process. Very important.
6. Philosophy
Philosophy can be broken down into three areas, in this book
the focus is on epistemology, the study of the theory of knowledge.
Specifically, how the process of thought formation occurs and how good thinking
skills can be acquired. By learning to think well we can better avoid
confusion, noise and ambiguities.
The goal of investors is to explain the market in terms that
accommodate its basic principles. That redescription is used to change and
understand how we think about a problem. See it from another angle while
keeping to the basics of investing theory.
Failure to explain is caused by a failure to describe. That is,
the description is wrong, the reality may differ from how consensus sees an
investment.
People are very good at storytelling, they are also decent
at statistics. But rarely does the storyteller import a statistical defence for
the story. Likewise, people are capable of citing good statistics but rarely
can they put the statistical revelation into proper context…ie they consider
the numbers coming from a different realm than narratives and not as
distillations, complements, or summaries of them. People often cite the numbers
in bald form, without the supporting story and context needed to give them
meaning.**
BOOK—Paulus—Once Upon A number: the hidden Mathematical
Logic of stories.
Errors are Type 1 is where we observe something that is not there
and type 2 errors where we fail to observe something that is actually there.
For investors, it is important to realise the slippery slope
of narratives.—the focus of stories is on the individual rather than the
average, on motives rather than the movements, and on context rather than raw
data.
One of the most difficult intellectual confessions is to
admit when you are wrong….we misjudge stubbornness for conviction. It is
difficult to navigate our faults, particularly if they are steadfast and deeply
held beliefs. To be a successful investor we must be prepared for
redescriptions.
William James..a belief is true, not because it can stand up
to logical scrutiny but rather because holding it puts a person into more
useful relations with the world. (positive practical effects).
Pragmatism holds that truth, in statements, rightness, and in
actions, are defined by their practical outcomes. The truth will evolve as
circumstances change, the truth evolves.
The great use of beliefs is to help summarise old facts and
then lead the way to new ones. ..remember all beliefs are man-made.
The change comes slowly as new information contradicts the
existing beliefs, often we will save as many beliefs as we can, modify slowly,
or try and incorporate the new while maintaining the old. The new truth is
adopted while the older truths are preserved with as little disruption as
possible. The new truths are simply go-betweens that help us get from one point
to another.
Pragmatism is a process that allows people to navigate an
uncertain world without becoming stranded on the desert island of absolutes.
Pragmatism thrives on open minds, invites experimentation
and rejects dogma and rigidity. It insists all possibilities should be
considered without prejudice. For the pragmatist, the reliance is not on
absolute standards and abstract ideals but rather on results. Pragmatists will
not hold onto an ineffectual model for as long as others.
My Take –being pragmatic is useful, it is having an
investment philosophy wide enough to incorporate different investment cases
over time and styles. Being too rigid can impact returns, especially missing
out on opportunities. Many of these errors come from deciding too quickly and
not thinking through alternative scenarios. An investment philosophy and process
that proves, inflexible, built on absolutes, is vulnerable in an evolving complex
market.
7.
Literature
When reading, differentiate between gathering facts and
increasing your understanding.
We need an authenticating device for information, one is the
ability to read analytically and think critically.
Due to the huge volume of reading, we must be able to winnow
out the good from the not-so-good. We need to make good choices about what to
read and read in an intelligent, perceptive way to enhance knowledge. To gain
understanding is not the same as reading for information.
BOOK-How to read a Book-Mortimer J Adler
Much of what we read is to collect information, we collect
more data, but our understanding of the matter does not generally increase.
When you come across a work that makes you stop, think and
reread for clarification, chances are this process is increasing your
understanding.
Adler proposes that readers keep four fundamental questions
in mind. 1. What is the book about as a whole, 2. What is being said in detail,
3. Is the book true, in part or in whole, 4. What of it? Part one should take
30 minutes, read the preface, look carefully at the table of contents, run
through the index, and the bibliography, after that systematic skimming, read
the summation by the author. Then decide whether you should spend your valuable
time reading it. Part two, if you decide to pursue reading the book, start with
a complete but superficial reading. Pay attention to what you understand and skip
over the difficult parts. Stay concentrated, do not daydream, do not get bogged
down. Look for clues as to whether the book deserves a deeper examination. Part
three-Analytical reading. This entails three goals, to develop a detailed sense
of what the book contains, to interpret the contents by examining the author's point
of view on the subject, and to analyse the author's success in presenting that
point of view convincingly.
Decide for yourself whether the author has fulfilled his original
goals, defended his arguments, and convinced you of the main thesis. You will always
be concerned about the fundamental question, what is the book about in detail
and is it true?
Part four, what is the significance of the material? Adler
calls comparative or synoptical reading. Compare and contrast the work of
several authors. It involves two challenges, first searching for other possible
books on the subject and then deciding, after finding them, which books should
be read. Inspect each book to make sure it has something important to say and discard
the others. The first step in comparative reading is to locate the relevant
passages in each book. You are not doing a full analysis of each book
individually but finding the important parts of each separate book that relate
to what you need to know. This is a fundamentally different approach from analysing
a book in its entirety. In analytical reading, you accept information from the
author as it is given; in comparative reading, your investigation must serve
your own needs. Develop your list of questions, expressed in your own language,
and analyse how well the selected books answer those questions. The final step
in comparative reading is analysing the discussion between the authors. The
more you can resist jumping to conclusions the better will be your overall
understanding.
Note practicable books and theoretical books are completely different.
The challenge is to integrate the knowledge gained into our
mental models. How well we can do so is a function of two separate
considerations: the author's ability to explain and our skills as careful, thoughtful
readers.
You must check your opinions at the door, you cannot
understand a book if you refuse to hear what it is saying.
Summary—the mental skill of critical analysis is fundamental
to success as an investor. Perfecting that skill, and developing the mindset of
thoughtful, careful analysis, is intimately connected to the skill of thoughtful
careful reading. Good reading and good thinking are tied at the hip.
Detective work, 1 begin an investigation with an objective
and unemotional viewpoint,2. Pay attention to the tiniest detail, 3. Remain open-minded
to new, even contrary information. 4. Apply a process of logistical reasoning to
all you learn.
My take: the ability to read information and transfer the
knowledge in an unbiased and clearly objective manner is critical. We are likely
to make fast decisions, overlook contrary facts, embed favourable opinions, and
not be critical enough when we read, particularly new information.
8.
Mathematics
Discounted PV of future cashflows is the intrinsic value of
a stock. The inputs are very difficult to predict.
Decision theory is the first essential step in managing
risk. The issue is the quality of information which formed the basis for the probability
estimates. In real life, relevant information
is essential in understanding the probability of an outcome. Nature's patterns
are only partly established, so probabilities in nature should be thought of as
degrees of certainty, not absolute certainty.
Bayes theorem is strikingly simple, when we update our initial
belief with new information, we get a new and improved belief. Ie initial beliefs
+ recent objective data =a new and improved belief. Bayesian analysis is an
attempt to incorporate all available information into a process for making inferences,
or decisions. Decision trees can be expanded to incorporate various time horizons
and growth rates. Probabilities can be derived from actual hard data over a certain
timeframe (frequency probabilities-gambling, car accidents, death rates) or
where no hard data is available, ie in most investment scenarios, subjective probabilities
must be used. A subjective probability is not based on precise computations but
is often a reasonable assessment made by a knowledgeable person. A decision tree
is only as good as its inputs and its static probabilities. Many inputs and assessments
are not reasonable or knowledgeable and can contain personal bias. It is only
through a process of continually updating probabilities with objective information
that the decision tree will work.
The Kelly Optimization Model, allows the calculation of the
size of a portfolio bet, given the probability of winning, an investor should
make. It is 2P-1=x, so if the probability of winning is 55%, you should bet 10%
of your bankroll. Note that the progression is non-linear, it goes up quickly. The
Kelly criterion is optimal under two scenarios, the minimal expected time to
achieve a level of winning, and the maximal rate of wealth increase. That is to
win, you need an unlimited bankroll and unlimited time horizon. Adjusting bet
sizes is probably required in the stock market.
Beware averages and natural distributions can hide
underlying volatility in the data. Large tails, skew, dispersion, significant variation
in returns that average to zero etc. data should be examined the average may
not indicate the median return or the possibility of variable return.
The book then examines regression to the mean. The issues
are the timeframe may be long, the mean may be volatile and the outcomes may be
volatile around the mean.
Risk v Uncertainty. Risk involves situations with unknown outcomes
but is governed by probability distributions known from the outset. We may not
know what exactly is going to happen, but based on past events and the probabilities
assigned, we have a pretty good idea of what is likely to happen.
Uncertainty is different. We don’t know the outcome, but we
also don't know what the underlying distribution looks like, and that’s a
bigger problem. This uncertainty is unmeasurable and impossible to calculate.
We are never certain we are always ignorant to some degree.
My Take, update your probabilities or you will be left
behind. That process can be incredibly frustrating, as the market moves with
the change, but it is the correct process.
The descriptions of risk and uncertainty
are quite useful. Economies of scale not
mentioned?
9.
Decision Making
System 1 thinking is intuitive and system 2 thinking is
reflective and requires concentration. Be patient in answering questions. Allow
enough time for rationality to engage. For intuitive skills to be useful, the environment
must be sufficiently regular to be predictable, secondly, there must be an
opportunity to learn these regularities through prolonged practice. Intuitive skill exists mostly in people who
operate in simple, predictable environments, and people in more complex
environments are much less likely to develop this skill. –Kahnemann's Intuition
is nothing more or less than recognition.
Tetlock—experts suffer from thinking deficiencies,
specifically, overconfidence, hindsight bias, belief system defences, and lack
of Bayesian process. Psychological biases.
Need to double-check through system 2 thinking.
Hedgehog v Fox—hedgehogs tend to fall in love with pet
theories, which leads to overconfidence in forecasting. HH are too slow to
change their views in response to disconfirming evidence. Foxes move 3X as much
as HH. Foxes update their Bayesian inference much better than HH. Foxes have
better calibration and discrimination than HH. Calibration is intellectual humility
that allows their subjective probabilities to correspond to objective probabilities.
Discrimination describes justified decisiveness, which measures whether you
assign higher probabilities to things that occur than not. HH’s are stubborn.
Foxes' advantages, they begin with reasonable starter probability
estimates, therefore closer to the truth, they also acknowledge their mistakes
and update their views with new information, ie healthy Bayesian process finally,
they can see the pull of contradictory forces and most importantly, they can
appreciate relevant analogies. HH start with a big idea (belief) and follow it
through regardless.
The most common thinking errors have less to do with
intelligence and more with rationality. The errors are processing problems or content
problems. Humans are lazy thinkers, they
take the easy way out and often the solutions are illogical. The content
problem comes from an inability to think critically and creatively. Some authors
credit the lack of broad knowledge as a cause of poor content.
Summary of actions to become a better investor.
1.
Slow down your thinking and also consider the possibility
that the market's biological function could be altering the outcome
2.
EMH the market is efficient until the efficiency
of crowds disappears through lack of diversity
3.
Avoid the irrational urge generated by loss
aversion
4.
Stop looking at daily price moves, knowing it works
against your better judgment.
5.
Don’t rest with your first description of events.
6.
Will you read to expand your knowledge of a situation?
As well as learning new ideas outside of the investing world,
we must be able to use metaphors to link what we have learned back to the investing
world. Metaphor is the device for moving from areas we know and understand to
new areas we don’t know much about. That is the ability to think metaphorically.
On a flight simulator, a pilot's thought processes go something
like this, I haven’t seen this exact situation before, but I saw something like
it, and I know what worked in the earlier case, so I'll start there and modify as
I go along…Pragmatically speaking we are searching for the right combination of
building blocks that best describe the current environment….One thing to
remember is that effective decision-making is very much about weighing the
right building blocks and putting them into some hierarchical structure….if we have
a sufficient number of building blocks, then model building becomes very much
about reweighting and recombining them into different situations. We must
strike a balance between exploitation (known models) and exploration (new
ideas). When the model reveals readily available profits, we should exploit it,
but never stop exploring new models.
If the new building blocks prove useful, then keep them and give
them the appropriate weight. But if they appear to add no value, you simply
store them away and draw them up again someday in the future.
One thing we have learned thus far is that our failures to
explain are caused by our failures to describe. If we cannot accurately
describe a phenomenon, it is fairly certain we will not be able to accurately explain
it.
OVERALL SUMMARY
Several big takes for me relate to potential issues in my decision-making
process. Firstly, do not be dismissive, think slowly and broadly. Do not jump
to conclusions too quickly. Secondly, be pragmatic and a bit more flexible in approaching
market situations. That is, do not be overly rules-based or quantitatively based.
Think of alternative scenarios. Thirdly, read new information carefully, maybe
several times. The effective transmission of information is critical. Separate fact
from opinion and think of the broader consequences. Do not be dismissive.
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