VISA FY25 - The network prevails --top 10 holding
VISA FY25 COMMENTARY
EPS up 12% but
NPAT was up 3% and missed my number by 10%. Revenues were up 11%, 1% better
than my numbers. The reason for the NPAT discrepancy was a litigation charge
made against Interchange Multidistrict Litigation (MSD). If we add back the after-tax
impact, we get a 2% miss, which is not significant but mainly due to some pressure
on costs. The EPS number is not impacted due to accounting for the provisions
against shares on issue. Looks a bit tricky to me, but not a big deal, maybe STIs
are based on EPS targets. The main point is whether the provisions are ongoing
or not.
The cash reconciliation
is great, having been so for a long while. ND stands at 0.2X EBITDA, which is very
low.
The top
line was strong, with main segments, services, data processing, and international
transactions all accelerating year over year. Incentives rose a bit, 28.2% in
FY25 compared to a 5Y average of 27.7%. GM remains high and with very low
volatility. Visa remains a strong network business.
As pointed
out in the commentary below, the two big themes here are value-added services
continuing to drive growth. There is a long list of these, but the big ones are
security, such as fraud prevention, merchant and issuing services and data
analysis. “Value-added services were about 20% of revenue,
growing in the high teens. And now it's approaching 30% of revenue and growing
in the mid-20s, so the growth contribution has stepped up at least 200 basis
points, if not, closer to 300 basis points”. VAS continues to be a big winner for
Visa on top of the core transaction processing, which takes share from cash transactions.
Secondly, the prospect of disruption from
stablecoins and crypto appears to be diminishing. While crypto use for payments
remains nascent, and maybe remains so, stablecoins are growing as the use case
is apparent. The duopoly V/MA has been able to use its rails to incorporate the
use of these new payment methods. Visa has been very proactive in chasing this business
with the ability of customers to move into and out of fiat currencies and access
more transaction points. The potential risk is turning into a tailwind. The thesis
here rests on the established network, especially with its fraud and security overlay
and that the incremental cost is low. The take rate for Visa in transactions is
around 10-20bp, so movement of volumes from credit cards with 2% overall fees
will not impact Visa that much, as most of the 2% goes to the issuer bank and
merchant acquiring bank. Visa is a side show for fees. BTW, the issuer fees
fund the credit card rewards programs. That is my thinking at this stage.
VALUATION
At $346 SP,
the return offered is 8% assuming a PE exit of 27X and a 12% eps growth rate
over the next 5 years. Visa has been left behind a bit in this rally, and a 10%
return where I may potentially add is at $320 per share.
Welcome to Visa's Fiscal Fourth Quarter and Full Year 2025 Earnings
Conference Call. [Operator Instructions] Today's conference is being recorded.
If you have any objections, you may disconnect at this time. I would now like
to turn the conference over to your host, Ms. Jennifer Como, Senior Vice
President and Global Head of Investor Relations. Ms. Como, you may begin.
Jennifer
Como
Head of Investor Relations
Ryan
McInerney
President, CEO & Director
Thanks, Jennifer. We finished fiscal full year 2025 with strong
financial performance, an ever-growing obsession for our clients and a sharp
focus on innovation as we build the future of payments. Fiscal fourth
quarter net revenue grew 12% year-over-year to $10.7 billion, and EPS was up
10%, resulting in full year net revenue and EPS year-over-year growth of 11%
and 14%, respectively.
Total full year payment volume was $14 trillion, up 8% year-over-year in
constant dollars, and process transactions totalled 258 billion, up 10%
year-over-year. Our financial performance and growth demonstrate how Visa has become
a hyperscaler, enabling anyone that wants to be in the money movement or
payments business to build on top of the Visa as a Service stack. You
may recall the layers of the stack, the foundation layer, the services layer,
the solutions layer and the access layer. Throughout 2025 and most recently
in Q4, we have intensified our investment in innovation.
Today, I want to highlight Visa's progress with our clients and the
ecosystem at large across the Visa as a Service stack, starting with the
foundation layer. At the foundation of the stack is our global connectivity,
our network and our network of networks that enable global commerce and money
movement.
In the full year 2025, we expanded our network of networks in 3
important ways: first, more connection points, Visa's network of networks now
has approximately 12 billion endpoints. That's about 4 billion cards, bank
accounts and digital wallets each; second, more settlement currencies, we
are adding support for 4 stablecoins running on 4 unique blockchains
representing 2 currencies that we can accept and convert to over 25 traditional
fiat currencies; and third, we have begun deployment of the next generation of
VisaNet, the core processing platform in our Visa as a Service stack. It offers
a cloud-ready micro services distributed modular architecture that uses open
languages and technologies, enabling easier scaling, configuration and faster
feature deployment. Over half of the new code base was built with the
assistance of generative AI, improving development speed, security and
maintainability. We have specific modules in the market today with plans to
roll out additional modules and markets.
The next level of the Visa as a Service stack is our services layer,
which encompasses the building blocks of our core capabilities, including
credentials, tokens, authentication, risk management, fraud detection and more, which
we've turned into discrete modular components. We grew the number of Visa
credentials by 270 million this year, and we continue to sign many deals this
past quarter to drive further growth. I'll share a few regional highlights.
We are pleased to have renewed our nearly 60-year relationship with
Barclays in the U.K. and the U.S. across their millions of customers in
consumer and commercial issuing and acquiring, and enabling increased focus on
value-added services utilization. In the U.S., Visa continues to be the
exclusive payment network for the Southwest Airlines co-brand program, and we
will soon be expanding our relationship into a co-brand debit offering,
providing customers a new way to earn Rapid Rewards points on everyday purchases.
In Latin America, We won the new Scotiabank wealth management credit
card issuance with our Visa Infinite product across 7 countries. And in
Mainland China, one of our largest clients, China Merchants Bank, has renewed
their long-standing relationship with us as we continue to upgrade China's
magstripe dual-branded cards to contactless EMV chip cards.
Moving to tokens. We now have over 16 billion Visa tokens, up from 10
billion just in May of 2024. We continue to increase the amount of Visa tokens
globally in pursuit of our ultimate goal of 100% of e-commerce transactions
tokenized. We continue to enhance our risk management capabilities, including
Visa scam disruption, which proactively detects scam activity at the network
level that no single issuer, acquirer or a merchant could see alone and
leverages AI-enhanced merchant monitoring external intelligence feeds and our
global expertise. Just a year since launch, we have worked closely with our
clients and law enforcement to dismantle more than 25,000 scam merchants
representing more than $1 billion in fraud attempts.
Our stablecoin platform is another key component of our services layer. Since 2020, we
facilitated over $140 billion in crypto and stablecoin flows, including Visa
users purchasing more than $100 billion of crypto and stablecoin assets using
their Visa credentials and spending more than $35 billion in crypto and
stablecoin assets using Visa credentials. Within this, we see particular
momentum with stablecoins. We now have more than 130 stablecoin-linked card
issuing programs in over 40 countries. And in Q4, stablecoin-linked Visa card
spend quadrupled versus a year ago.
We expanded the number of stablecoins and blockchains available for
settlement, and monthly volume has now passed a $2.5 billion annualised run
rate. We are starting to enable banks to mint and burn their own
stablecoins with the Visa Tokenized Asset Platform, and we are adding
stablecoin capabilities to enhance cross-border money movement with Visa Direct.
In September 2025, we announced a stablecoin prefunding Visa Direct pilot
targeting banks, remitters and financial institutions seeking faster, more
flexible ways to manage liquidity, and there is much more to come in this
space.
The next level of the Visa as a Service stack is our solutions layer, a
comprehensive portfolio of solutions where we have taken the componentized
capabilities from the services layer and invested in and enhanced them to
create new features and capabilities we deliver to a broader array of customers
and partners. If we look across our growth levers in this layer, I would note
progress in a number of areas.
In consumer payments, Visa Intelligent Commerce integrates Visa's token
technology with authentication and predictive analytics, empowering partners to
deploy secure, personalised digital commerce experiences. And I'm pleased to
announce that we are now powering live agentic transactions and recently
released a merchant agent toolkit to make it easy for developers to embed our
solutions into workflows and agentic processes.
Just 2 weeks ago, we announced the Visa Trusted Agent Protocol, a
framework that enables safer agent-driven checkout by helping merchants verify
agents and avoid malicious bots. And since it's built on existing messaging
standards, minimal integration is required for merchants.
Next, our Visa Flex Credential continues to gain momentum, enabling
consumers to access many underlying funding sources with a single credential
powered by Visa token technology, for example, the Klarna card launched in 15
European markets, building on its success in the U.S. where it had over 1
million sign-ups in less than 3 months, and they will expand to even more
markets soon. Our Visa Flex pipeline is strong, and we now have more than 20
signed clients in more than 20 countries across all regions, including our
first Visa Flex announcement in LAC with [ Niko ].
Our Visa Accept Solution enables even the smallest of sellers to accept
card payments with just a Visa debit card and an NFC-capable smartphone. Our
first live launch of Visa Accept was in Sri Lanka, which represents an
opportunity to bring an estimated 7 million sellers onto the Visa network, most
of whom are informal sellers who primarily transact in cash today. And this is
just our first launch. We are targeting 25 countries across several regions
where we expect to launch Visa Accept soon, with even more expansion to follow.
Our Visa Pay solution connects any participating wallet to any Visa
accepting seller worldwide, local or international, in-store or online. We are
pleased to now be processing live Visa Pay transactions in 4 markets across AP
and CEMEA, including our recently announced market launch in the Democratic
Republic of Congo.
In addition, we have a pipeline with more than 70 clients to expand
across more markets in 2026 and beyond. Rounding out consumer payments is
tapped to everything. 79% of all face-to-face transactions are taps, up 8
percentage points this year, with the U.S. at 66%. Our transit initiatives
contributed to this expansion, and this year, we enabled more than 100 new
transit systems to now total approximately 1,000 systems globally, delivering
19% year-over-year growth in transactions.
In Europe, BBVA recently launched BBVA Pay, enabling tapping from an iOS
device for all Visa cards within their banking app. They also have enabled
customers to use AI to create their own personalized Visa cards starting in
Spain.
Tap to Phone, which provides an easy, low-cost method for micro sellers
to begin accepting card payments or large sellers to add additional mobile
terminals, has now passed 20 million transacting devices, more than doubling
since last year with strong growth across all regions. And Tap to Add Card
launched a little over a year ago, has strong adoption as consumers and our
partners see the value of a simplified, more secure customer experience where a
simple card tap to a mobile device can add a Visa credential to a digital
wallet. Since Q3, we have doubled the count of issuers participating globally
to more than 600 across all regions resulting in the service being live for
more than 1.4 billion Visa credit and debit cards around the world.
Shifting to CMS and starting with Visa Commercial Solutions. Our full
year 2025 commercial payments volume grew 7% in constant dollars to $1.8
trillion. This was helped by targeting specific segments including business
owners and online travel agencies. In the premium card segment, we supported
Chase with the launch of Chase Sapphire Reserve for Business on Visa Infinite,
an expansion of the Sapphire Reserve product line. The Sapphire Reserve for
Business card is designed to meet the needs of business owners by elevating
their travel experience and offering premium benefits and value toward business
services to help fuel their growth.
And also in the U.S., we are excited to have partnered with Truist to
launch the Truist Business Premium Visa Infinite card, a premium credit card
designed for small businesses with meaningful annual spend. They are the first
super regional to do so in this country.
Our purpose-built travel solution offers virtual card credentials,
automated reconciliation and rich data. We recently won Trip.com's global
virtual travel card issuing business, which will be issued through their
fintech, TripLink.
In our traditional carded business, our global network agnostic enhanced
spend management capabilities have helped us to expand our partnership with
BMO. We recently won new commercial issuance, and BMO will offer our Spend
Clarity for Enterprise tool to their corporates in the U.S. and Canada.
Our unique FX capabilities enabled us to win a de novo issuing
relationship with ICICI Bank for India's first corporate ForEx prepaid card,
targeting both SMBs and large corporates to meet foreign exchange payment needs
for business travel. In fact, in India, Visa SMB cards have doubled since 2020
and now total more than 10 million, helping us to grow total commercial cards
to 340 million worldwide.
Moving on to Visa Direct, which reached 12.6 billion transactions in
full year 2025, up 27% year-over-year. Our push to account and wallet
funding capabilities continue to help us to expand cross-border payouts. We
signed with KCB in East Africa, where they will use Visa Direct to account for
8 corridors across their more than 30 million individual and business
customers.
Touch 'n Go eWallet, the largest wallet in Malaysia with more than 24
million users, will leverage Visa Direct to enable tourists to fund their
wallets across 8 corridors. And Al Rajhi, a leading remitter with the largest
branch network in the Kingdom of Saudi Arabia, expanded on its Visa Direct to
card usage to now include Visa Direct to account.
And our interoperability capabilities unlocked through our YellowPepper
acquisition enabled us to renew with Yape and Plin, securing our position as
the leader for interoperable transactions in Peru.
Now moving to value-added services, where we have seen our innovations
across issuing, acceptance, risk and advisory continue to power our growth. We
have achieved our goal to expand Pismo's offerings to clients in more than 5
countries across 4 regions in 2025. In the fourth quarter, we signed our first
Pismo deal for a stablecoin-linked card with Gnosis Pay in Europe.
In Acceptance Solutions, our Token Management Service, or TMS, provides
a single network and payment service provider agnostic integration to simplify
token adoption, access and management for merchants and acquiring clients. This
quarter, we signed with Booking.com for TMS and account updater across more
than 65 markets, deepening our presence in the online travel platform space.
Many of our risk and security solutions are also network agnostic. Let
me highlight a few points of progress. Visa Advanced Authorization evaluates
more than 400 unique attributes in a few milliseconds, and this quarter, Banco
Diners in Ecuador deployed our network agnostic solution to score both Visa and
non-Visa transactions, the first bank in LAC to do so.
Our award-winning product, Visa Protect for A2A, is delivering value
with AI. Our pilot in Brazil scored nearly $500 billion of our bank partner's,
Pix, volume over a 6-month period and identified over $90 million of fraud,
which could have been prevented with a detection rate of more than 80%. We
believe Visa Protect for A2A can play an important role in Brazil by providing
real-time fraud monitoring on Pix, helping to reduce fraud for our bank
partners and ensure a safer payment experience for buyers and sellers.
Our most recently acquired risk capabilities from Featurespace are being
sought after by our clients with more than 100 closed client deals since
January. And our advisory services continued to deliver revenue and deepen our
client relationships across Visa. In consulting, we estimate that we helped
clients realize over $6.5 billion of incremental revenue as a result of
delivering almost 4,500 engagements during the year, including GenAI and
stablecoin engagements.
In marketing services, our flagship sponsorships include the FIFA World
Cup 2026 in the U.S., Canada and Mexico as well as the Olympic and Paralympic
Winter Games in Milano Cortina. We are already seeing significant interest from
our clients as they seek to offer unique cardholder experiences and build their
brand in addition to helping drive issuance, acceptance and engagement. One
Olympic and Paralympic related marketing example was our first large-scale
campaign created using generative AI tools for Intesa Sanpaolo, which showcased
a ski race down the streets of Italy's seaside villages. We already have over
35 clients engaged with us for marketing services for the 2026 Olympic and
Paralympic Games and more than 70 for the FIFA World Cup 2026 with more than
100 already in our pipeline.
The fourth and final layer of the Visa as a Service stack on top of the
foundation layer, the services layer and the solutions layer is the access
layer, the client entry point to access Visa solutions. We take an open
partnership approach and seek to provide value by enabling access to our Visa
as a Service stack through multiple integration methods, including custom
integrations, programmatic access via APIs and structured data exchange through
our Model Context Protocol, or MCP, server.
We remain the payments platform of choice in full year 2025 with more
than 700 billion API calls across our more than 3,700 end points. And we
recently launched our MCP server, providing access for AI systems to interface
with our Visa Intelligent Commerce APIs. Our open, flexible access layer
enables anyone, whether a small business, a tech partner or a global bank, to
build on top of the Visa as a Service stack and operate at scale instantly.
In conclusion, you can see our intense focus on innovation is delivering
results for Visa and our clients. The Visa as a Service stack has positioned
Visa to be a hyperscaler for the payments ecosystem. Our strong fiscal year
2025 performance is a result of our products resonating in the market and our
commitment to our clients every day. I want to thank our more than 34,000
employees around the world who will continue to obsess about our clients and
work tirelessly in 2026 and beyond to deliver value through the Visa as a
Service stack to our clients and across our partner ecosystem.
We live in remarkable times in payments as technologies are converging
to reshape commerce. And at Visa, with our clients, partners, sellers and
consumers, we are keeping our focus on innovation and product development,
positioning Visa to lead this transformation.
Now to Chris, where he will discuss our financial performance and
outlook for 2026.
Christopher
Suh
Chief Financial Officer
Thanks, Ryan, and good afternoon, everyone. Building on the momentum we
saw through the first 3 quarters, we had a very good Q4 to finish the year with
continued strong and stable business drivers. In constant dollars, global
payments volume was up 9% year-over-year, improving slightly from Q3.
Cross-border volume excluding intra Europe, was up 11% and total processed
transactions grew 10%, both relatively stable to Q3.
Fiscal fourth quarter net revenue was up 12% year-over-year, better than
expected, primarily due to value-added services revenue, commercial and money
movement solutions revenue, and a benefit from FX. Fourth quarter net
revenue was up 11% in constant dollars. EPS was up 10% year-over-year in both
nominal and constant dollars, better than expected -- primarily due to
better-than-expected net revenue.
Let's go into the details. Total international payments volume was up
10% year-over-year in constant dollars in Q4, generally consistent with Q3. Of
note, we saw acceleration in Asia Pacific of approximately 2.5 points on a
constant dollar basis, driven by timing effects and a modest improvement in
Mainland China.
U.S. payments volume was up 8%, slightly above Q3, with e-commerce
growing faster than face-to-face spend. Credit and debit were both up 8%,
reflecting resilience in consumer spending.
When we look at quarterly spend category data in the U.S., we saw
broad-based strength, including improvements in retail services and goods,
travel and fuel. Both discretionary and nondiscretionary spending were up from
Q3. And growth across consumer spend bands remained relatively consistent with
Q3 with the highest spend band continuing to grow the fastest.
Now to cross-border volume, which I'll speak to in constant dollars and
excluding intra-Europe transactions.
Q4 total cross-border volume was up 11% year-over-year relatively stable
to last quarter, with e-commerce up 13%, and travel improving sequentially to
10%. eCommerce remains strong as it has for the last 8 quarters now and
still represented about 40% of our total cross-border volume. Travel spend
continued to grow above pre-COVID levels. The slight step-up from Q3 was led by
a combination of factors, including increased commercial volumes, helped by our
efforts in virtual card and some improvement in CEMEA outbound due to holiday
timing.
With that as a backdrop, I'll move to discuss our financial results.
Starting with the revenue components. Service revenue grew 10%
year-over-year versus the 8% growth in Q3 constant-dollar payments volume,
primarily due to card benefits and pricing. Data processing revenue grew
17% versus the 10% growth in process transactions, primarily due to pricing and
higher cross-border transaction mix. International transaction revenue was
up 10%, below the 11% increase in constant dollar cross-border volume growth,
excluding intra Europe, primarily due to mix, partially offset by exchange
rates.
Other revenue grew 21%, primarily driven by growth in advisory and other
value-added services and pricing. Client incentives grew 17%, in line with our
expectations as we lapped onetime adjustments from Q4 of fiscal '24.
Now to our 3 growth engines. Consumer payments revenue was driven by
strong payments volume, cross-border volume and process transaction growth.
Commercial and money movement solutions revenue grew 14% year-over-year in
constant dollars as we lap the one-time adjustment we saw in Q4 FY'24. CMS
revenue was better than expected, driven primarily by our Commercial Solutions
business.
Commercial payments volume grew 10% in constant dollars, 3 points above
Q3 growth and faster than Visa's overall payments volume growth, primarily due
to new portfolio wins and the lapping of certain portfolio losses with strong
client performance, especially in cross-border.
Visa Direct transactions grew 23% to 3.4 billion transactions, with
strength in both domestic and cross-border. Value-added services revenue grew
25% in constant dollars to $3 billion, driven by issuing solutions,
advisory and other services, and pricing. Value-added services revenue
growth was better than expected, primarily due to issuing solutions, both in network
products and card benefits.
Operating expenses grew 13%, above our expectations due to a
larger-than-expected FX impact and higher-than-expected personnel expenses as a
result of deferred compensation mark to market, which, as a reminder, is EPS
neutral. Excluding those 2 factors, adjusted operating expense growth would
have been as expected. Nonoperating income was $29 million, higher than
expected due to investment income from the deferred compensation mark-to-market
benefit that offsets the expense I just mentioned and higher returns on our
investments.
Our tax rate for the quarter was 18.8%, in line with expectations. EPS
was $2.98, up 10% year-over-year with minimal impacts from exchange rates and
acquisitions. In Q4, we bought back approximately $4.9 billion in stock and
distributed $1.1 billion in dividends to our shareholders. We also funded the
litigation escrow account by $500 million, which has the same effect on EPS as
a stock buyback. At the end of September, we had $24.9 billion remaining in our
buyback authorization.
With a strong finish to the fiscal year, our full year net revenue grew
11% to $40 billion, and EPS grew 14% to $11.47. Full year 2025 CMS revenue
growth was 15%, and value-added services revenue growth was 23% on a constant
dollar basis. In a year marked by a significant step-up in uncertainty
around the globe, we delivered strong results above our expectations. As we
think about 2026, our guidance philosophy holds. We give you our best
perspective based on current information. So let's get into the guidance
details and a quick note, when I reference 2025 and 2026, I am referring to our
fiscal years.
First, let's cover our underlying assumptions for net revenue growth. As
we regularly say, we are not economic forecasters, so we're assuming the
macroeconomic environment stays generally where it is today and consumer
spending remains resilient. On key business drivers, we are assuming no
material change from the Q4 2025 growth levels in 2026. On pricing, for
2026, we expect the benefits of new pricing to be similar in magnitude and
timing as in 2025, with the majority going into effect in the back half. When
you combine that with the 2025 pricing timing, this implies a relatively
uniform contribution each quarter with Q1 seeing the largest contribution.
On incentives, we expect around 20% of our payments volume to be
impacted by renewals this year, which implies incentive growth generally
similar to 2025, with Q3 having the toughest comparable to 2025. On volatility, we
expect volatility throughout the year to be generally consistent to where we
exited Q4, which implies a drag for the first 3 quarters, with Q3 having the
toughest comparable to 2025.
We pull these assumptions together on an adjusted basis defined as
non-GAAP results in constant dollars and excluding acquisition impacts. You can
review these disclosures in our earnings presentation for more detail.
In 2026, we expect full year adjusted net revenue growth to be in the
low double digits. On a nominal basis, we expect an approximately 0.5 point benefit
from FX, which implies nominal net revenue growth that is generally consistent
with fiscal 2025, which was 11%.
We have an exciting year with the Olympic and Paralympic Games in Q2 and
the FIFA World Cup in Q3 and Q4. I'll speak to expense in a moment, but as far
as net revenue impacts, we expect the benefit from value-added services to be
spread throughout the year as our clients will utilize our solutions in the
buildup to and during the events.
In terms of quarterly variability of net revenue, 2 items I would call
out. First, we expect Q1 to have the highest year-over-year net revenue growth
rate, primarily due to the timing impact of our FY '25 pricing actions. Second,
we expect Q3 to have the lowest year-over-year net revenue growth rate,
primarily due to the lapping impacts of strong volatility and
lower-than-expected incentives in Q3 of 2025.
Now moving to expenses. We expect to continue our significant
investments in our Visa as a Service stack across consumer payments, commercial
and money movement solutions and value-added services in FY '26. Let me share a
few examples.
Within consumer payments, we will enhance our cross-border and affluent
offerings, scale recently launched products and expand our stablecoin
capabilities, in addition to utilizing our marketing dollars for both the
Olympics and FIFA to amplify the Visa brand. Within CMS, we'll focus our
investments in specific commercial vertical opportunities and build out new
Visa Direct product capabilities focused on cross-border money movement. And
within VAS, we'll invest in our product development as well as our sales
engineering teams to deepen customer engagement and shorten deal cycles. In
addition, we're also investing in our AI efforts. In fact, every leader at the
company has AI targets to drive efficiencies that we intend to invest back in
the business to further our differentiation, competitive advantage and drive
long-term growth.
We currently expect to grow adjusted operating expense in the low double
digits, consistent with our net revenue growth. As we think about the cadence
of spend, we expect Q2 and Q3 to have the largest year-over-year growth rates
as a result of marketing expense related to the Olympics and FIFA.
Now moving to nonoperating income. The nonoperating income we've had for
the past 3 years has been a function of cash balances, interest rates and
onetime items. In 2026, based on current interest rate forward curves, we now
expect nonoperating expense of $125 million to $175 million.
Now to our non-GAAP tax rate. You may recall that we've historically
estimated our long-term tax rate to be between 19% and 20%, and this remains
unchanged. In both fiscal 2024 and 2025, our actual tax rate was below 18%,
helped primarily by our geographic mix of earnings and certain onetime
benefits, such as the resolution of tax matters and positions taken on certain
taxes. In 2026, we still expect to be below our long-term tax rate. When we
incorporate our current tax planning strategies, we expect the tax rate to be
between 18.5% and 19%, up from 2024 and 2025, primarily due to the absence of
onetime benefits.
On capital return, the Board has declared an increase to our quarterly
dividend by 14%, and we intend to return excess free cash flow to shareholders
through buybacks. All of this results in our adjusted EPS growth to be in the
low double digits.
Moving to Q1. Through October 21, with volume growth in constant
dollars, U.S. payments volume was up 7%, with credit and debit both up 7%.
Process transactions grew 9% year-over-year. For constant dollar cross-border
volume, excluding transactions within Europe, total volume grew 12%
year-over-year, with eCommerce up 14% and travel up 11%.
Now on to our financial expectations. We expect Q1 adjusted net revenue
growth in the high end of low double digits. We expect adjusted operating
expense growth in the low double digits. Nonoperating expense is expected to be
about $15 million. And our tax rate in the first quarter is expected to be
around 18%. As a result, we expect adjusted first quarter EPS growth to be in
the low teens.
When we look on a nominal basis for net revenue growth in Q1, we expect
an approximately 0.5 point benefit from FX. And for our expense growth, we
expect an approximately 0.5 point drag from FX and a 1 point impact from
acquisitions, which, taken together, result in nominal net revenue and expense
growth that are more matched at the high end of low double digits. As always,
if the environment changes and there are events that impact our business, we
will remain flexible and thoughtful on balancing short- and long-term
considerations.
Visa's underlying business continues to be healthy and the growth
opportunities are significant, together giving us conviction as we make
investment decisions to build the future payments to drive compelling net
revenue and earnings per share growth.
And now, Jennifer, I'll hand it back to you.
Jennifer
Como
Head of Investor Relations
Thanks, Chris. And with that, we're ready to take questions.
Question-and-Answer
Session
Operator
[Operator Instructions] Our first question comes from Sanjay Sakhrani
with KBW.
Sanjay
Sakhrani
Keefe, Bruyette, & Woods, Inc., Research Division
Like the outlook. It's very strong. I guess when I think through some of
the assumptions that are embedded in it, I know, Chris, you talked about
assuming the macro is stable. But we've heard some of your competitors talk
about choppiness in the economy, different spending habits, especially for
consumers as they've been trading down on discretionary items. I mean have you
guys seen anything like that? And sort of how does that factor into your
outlook?
Christopher
Suh
Chief Financial Officer
Sanjay, yes, we have great momentum exiting FY '25, and that's the
underlying assumption as we go into '26 for another strong year. But let me
address some of the specific points you've made about questions you had around
sort of, I guess, spend and the strength of the macro economy. I mean if I just
zoom out a little bit, really, one of the real strengths of our business here,
Visa is the diversification of our business. And so we have the broadest
exposure to credit, to debit. Our volumes are comprised of everyday spend, the
special occasion spend, nondiscretionary like fuel and groceries and
discretionary items like travel or holidays, goods, services, consumer,
commercial and so really some of the broadest spend categories that you can
imagine.
And what we do is we remain data-driven and across this broad and
diverse set, the growth across our spend bands has remained quite consistent
all year. And it was again, in Q4, with higher spending cardholders driving
more of the growth, and that's consistent with what we see across the U.S.
economy. And so that all gives us good reason over that data to say that
consumer has remained resilient. That is our -- that is what we saw in FY '25,
and that is our assumption going into FY '26.
Operator
James Faucette with Morgan Stanley.
James
Faucette
Morgan Stanley, Research Division
Great. Really appreciate all the work that you guys are doing on new
initiatives, et cetera. One that's quite topical, obviously, is all things
agentic commerce. And I know you've had some recent announcements on that
topic. Can you paint a picture for us like the role that you expect Visa to
play in agentic commerce transactions and ramp and kind of milestones we should
expect to see in its development?
Ryan
McInerney
President, CEO & Director
We see considerable opportunity in agentic commerce. But just to put it
in context, when we had the first wave of digital commerce with eCommerce, we
set the standards. We led the product development, and Visa was a significant
beneficiary. Then you saw a second wave of commerce, which was mobile commerce.
And again, Visa was the leader in terms of standards, in terms of product
innovation, in terms of the capabilities enabling that to happen. And we've
been a big beneficiary. You've seen that both in people buying things on their
phones but also using their phones to buy things, especially with Tap to Pay.
And now in this third wave of agentic commerce, we've been leading in
terms of our role of setting the standards. I think one great example of that
is Visa Intelligent Commerce, where we put out a set of capabilities for
AI-ready cards, leveraging tokenization, AI-powered personalization, leveraging
our data token service. We put out a set of standards with payment instructions
that are going to allow customers like you and I to easily set spending limits
and conditions to provide clear guidance for agent transactions and also our
payment signals, which are going to share those data payloads in real time with
Visa, enabling us to help set transaction controls, manage disputes and
Chargebacks and those types of things. So I think that's a great example of the
leadership role that we're taking in agentic commerce.
And then just 2 weeks ago, we announced the Visa Trusted Agent Protocol.
The Visa Trusted Agent Protocol is meant to really ensure that merchants know
when an agent is coming to buy something on my behalf, it is actually a real
agent that I have authorized to make purchases on my behalf. And I think what
differentiates the Visa Trusted Agent Protocol is 2 things. One is it's open.
It's an open set of standards, and we think that an open framework is critical
to drive mass adoption in the way that's needed for agentic commerce. And the
second is it's easy to integrate. We built it on existing web infrastructure so
that it's going to be easy for merchants to integrate into existing messaging
standards and get up and running quickly. So those would be 2 examples. We're
very excited about it. We think it's a significant opportunity for Visa and for
everyone involved in the ecosystem.
Operator
Jason Kupferberg, your line is open, from Wells Fargo.
Jason
Kupferberg
Wells Fargo Securities, LLC, Research Division
I actually wanted to ask a follow-up on agentic. Seems to be
topic of the day. I'm just curious to get your perspective on when do you think
we start seeing material volumes across the industry from agentic commerce.
Obviously, there are still some important security considerations to be
addressed. And would also love your perspective on to what extent you see
agentic as more of a substitute for traditional e-commerce versus being
additive to the TAM of the overall payments industry.
Ryan
McInerney
President, CEO & Director
Jason, let me address the second part of your question first and then
the first part. On the second part of your question, I think the base case is
it continues to accelerate the adoption of e-commerce and mobile commerce as we
all know it. I think there's an upside case on that where you could actually
see users buying from a much larger and more diverse set of merchants than they
do today in traditional e-commerce given the power of these agents and their
ability to go out and search the world's inventory based on whatever it is that
you prefer for your agent. That might be value. That might be price. That might
be inventory. That might be speed of delivery and so on and so forth.
I think that could ultimately result in consumers buying more things
from more merchants, which ultimately means more transactions on Visa. I also
think there's a significant upside in the delivery and the relevance of our
portfolio of value-added services for the entire ecosystem, especially as you
said, they have to work through a number of things that involve potential fraud
and disputes and chargebacks and things like that.
Right. Back to the first part of your question. Listen, it's still early
days. And I think what you're likely to see in the evolution of agentic
commerce is not different or dissimilar to what we saw in e-commerce. I think
early on, you're seeing consumers use these agents and these platforms for
discovery. They're shopping. They're looking for what might be available for
any given gift I'm trying to buy or any clothing item that I might try to buy.
But then I might jump to the actual merchant site to make the purchase.
Then the next step of what you're starting to see is the integration of
the buy capabilities into that shopping journey. We're just starting to see
that in the marketplace today. We've been working on that for many, many months
with the ecosystem.
And then I think the ultimate kind of user experience and the promise of
agentic commerce will be truly empowering agents to go out to search for things
on our behalf and ultimately make purchases and buy things without human
intervention. That, we haven't really seen in the marketplace today, but we're
working very hard with the platform players to ensure that the capabilities are
in place to enable that.
Operator
David Koning with Baird.
David
Koning
Robert W. Baird & Co. Incorporated, Research Division
Great job. The data processing yield was up a lot, and I know that was
explained somewhat. But I'm wondering, is some of that due to VAS, the biggest
part of VAS outside of others probably in data processing? And I guess the
question is, is there a sustainability to big yield growth in DP given VAS just
keeps building. I guess that's the question.
Christopher
Suh
Chief Financial Officer
David, I'll take this one. So yes, as you pointed out, data processing
revenue, 17% versus the 10% underlying transaction growth. The factors I called
out in my prepared comments was around pricing and mix. And those were the 2
biggest variables. As you know, we implemented new pricing in FY '25 in the
second half of the year. That's really benefiting in Q3 and Q4, and that will
benefit into Q1, as I talked about as well.
In terms of mix, now what does mix mean? Mix does -- across our
business, different products and services, different clients in different
regions can have different varying yields. And obviously, through the course of
any quarter, we see different growth performance across any of those particular
elements that will drive different yield outcomes.
So in this particular quarter, with data processing, we did see faster
growth in higher-yielding cross-border regions, and that's what contributed to
the acceleration that you saw in between transactions and revenue in data
processing.
Operator
Darrin Peller with Wolfe Research.
Darrin
Peller
Wolfe Research, LLC
I just want to follow up one more time on AI and then a bigger question
on the new VisaNet rollout. So first, just to be clear on AI, I mean, do you
see your suite of services as a big part of what's being offered by other
payments ecosystem partners? And how much are you going to participate in some
of those VAS in terms of fraud versus others?
And then just I know we talked -- Ryan, you talked about VisaNet
rollout, the new rollout. And just help us understand what that can mean for
product development or velocity and how it positions the network for things
like agentic commerce or stablecoins going forward.
Ryan
McInerney
President, CEO & Director
Darrin, short answer, long answer. Short answer is yes and yes, but let
me dive into both of those. On kind of agentic commerce, I think you've seen
from us, really over the course of the year, is Visa doing what we do, which is
when there's new technology, new platforms emerging, take a leadership role in
establishing kind of the way that payments can work most efficiently and most
effectively for buyers and sellers, and we're doing that in the agentic
commerce space today.
And I think to the first part of your first question, yes, you should
assume that we're doing the work to build the infrastructure, the operating
regulations and rules, the processes to enable a lot of the things that you're
seeing kind of in the marketplace today.
As I said on the earlier question, I think it was Jason, it's still very
early days. You're going to see a lot of announcements. You're going to see a
lot of things coming out. What ultimately is going to help kind of agentic
commerce achieve its promise is collaboration, collaboration among all of these
various ecosystem partners that make e-commerce and mobile commerce and all of
these things work today, and you should expect us to take a leadership role
that we're taking.
On the next generation of VisaNet, so this has been something we've been
focused on as we continue to invest in our stack. We've deployed the next
generation of VisaNet, which is our core processing platform at the base of our
stack. And the answer to your second question is yes as well. It allows us to
ship the product more quickly. It allows us to adapt to ecosystem changes more
quickly. It allows us to adapt to regional and country-specific requirements
more quickly. Here, too, it's early days. We've just begun the deployment
of it, but it's a very exciting milestone for us, and ultimately, we think it
will be great for the ecosystem and our partners.
Operator
Rayna Kumar with Oppenheimer.
Rayna
Kumar
Oppenheimer & Co. Inc., Research Division
I noticed in Latin America, there was a slight deceleration in volume
versus last quarter. Anything you can call out there?
Christopher
Suh
Chief Financial Officer
Sure. Yes. In Latin America, we did see a bit of a slowdown. It still
grew strong, but it was slower than we saw in Q3. And the biggest single
contributor I would point to is the moderating inflation that we've seen in
Argentina. But overall, across Latin America, it remains a high-growth region,
and we're very pleased with the performance.
Operator
Ken Suchoski with Autonomous Research.
Kenneth
Suchoski
Autonomous Research US LP
Maybe just one more on agentic commerce. I was wondering if you could
talk about some of the differences and similarities between Visa's Trusted
Agent Protocol and Stripe's Agentic Commerce Protocol. I mean, anything you
could talk about in terms of what layer is the value chain you're tackling and
how your offering is differentiated versus theirs? And then maybe just talk
about the broader tokenization opportunity and your leadership there with over
16 billion tokens and just how the agentic commerce ecosystem will leverage
that.
Ryan
McInerney
President, CEO & Director
Yes. Thanks, Ken. On the second part of your question, tokenization, I
think, is the critical building block that ultimately will help Agentic
commerce reach its promise. And if you go back -- I know you asked about the
Trusted Agent Protocol, but if you go back to the Visa Intelligent Commerce set
of products and standards that we put out, tokenization as a platform is
what enables the bulk of that functionality and ultimately is what's going to
enable us all to have safe, secure, trusted transactions with agents on our
behalf. So tokenization, critical building block of that. And as you noted,
with kind of 16 billion Visa tokens embedded across the ecosystem, the
technology, the standards are well known, well adopted globally in countries
all around the world, both on the seller side of the ecosystem and the issuer
side of the ecosystem, which is ultimately why it will help scale our standards.
As it relates to the Trusted Agent Protocol -- and I'll go back a moment
to what I said to a couple of questions ago. Ultimately, what's going to make
this all work is collaboration. And so I think you're seeing a lot of different
players across the ecosystem, whether it's Visa or other networks or acquirers
or PSPs or platforms start to put out their capabilities and standards.
And again, here, too, I think it's where the Visa Trusted Agent
Protocol can form a base layer for everyone to build on and everyone to
ultimately leverage. And what we're -- the reason we're excited about the
Trusted Agent Protocol scaling is the 2 things I mentioned. One is it's an open
standard; and two, it is designed to be inherently lightweight and easy for
merchants, especially to integrate with.
Operator
Bryan Keane with Citi.
Bryan
Keane
Citigroup Inc., Research Division
Just kind of a 2 quick parter. Just thinking about holiday sales growth
rate this year versus last, there's some expectation that maybe holiday sales
will be a little bit weaker in terms of growth rate. Just how is Visa thinking
about that? And then secondly, just cross-border growth versus e-comm versus
travel, any differentiation kind of what we've seen on trend line as we go
through this fiscal year?
Christopher
Suh
Chief Financial Officer
Okay. I'll take both of those. In terms of upcoming holiday quarter,
I've provided our guidance for Q1. It is for a strong Q1, carrying the momentum
that we saw coming out of Q4 with strong and stable underlying drivers as well
as benefiting from the pricing from a year ago. And so when you add that all
up, it makes for a resilient consumer, a stable macro environment and the
resiliency that I talked about across spend bands as well. And so we are
anticipating a strong quarter going into the holiday -- our fiscal Q1, the
holiday quarter that we see.
In terms of cross-border, your second question was really around sort of
the mix. At the total level, we shared our numbers. It's been stable. It's been
a good, strong number, 11% growth in Q3, 11% growth again in Q4. As we click
down into the categories of e-commerce and travel, e-commerce has been strong,
continued to be strong and steady, 13% in Q3 and 13% in Q4. Travel did improve
a point from Q3 as we talked about previously as well.
So the thing that I would call out, though, is that when you add that
all up, total cross-border growth continues to be above the trend that we saw
pre-COVID. And part of the reason for that is that the e-commerce part of the
mix of the volume is bigger. It was about 1/3 of the business pre-COVID. It's
about 40% now and continue to grow at a faster clip than travel. And so should
that trend continue, we'll continue to see a bigger weight toward the
e-commerce side of the business. But all in all, again, if you zoom out, strong
and stable cross-border trends, and we'll continue to see how they perform
through the rest of the year.
Operator
Harshita Rawat with Bernstein.
Harshita
Rawat
Sanford C. Bernstein & Co., LLC., Research Division
I want to ask about stablecoins. As the dust is settling a bit with
the passage of the GENIUS Act, it increasingly appears that what was initially
thought of as a risk to Visa could, in fact, be an opportunity in cross-border
money movement, merchant acceptance in certain markets and services. Ryan,
you talked about the momentum in stablecoin-linked cards. This quarter, Visa
Direct kind of announced a new stablecoin prefunding option, a number of things
you're doing here. I guess my question is what are the most tangible areas of
opportunities as it relates to stablecoins in the coming years, maybe in cards,
VAS, [ Niko ], et cetera?
Ryan
McInerney
President, CEO & Director
Harshita, we've seen it as an opportunity for a while now. And the short
answer to your question is we see opportunities in issuance, in modernizing
our settlement network. I think I talked about some of the opportunities
we've captured with our Pismo platform. As you said, we're leveraging
stablecoins and cross-border money movement. We announced the Visa Direct
prefunding work. We're minting and burning on behalf of our clients with the
Visa Tokenized Asset Platform. We've been working with our clients in our consulting
business with stablecoins. I mean the list goes on and on.
But just stepping back, as I've said, the areas where there's product
market fit for stablecoins in the world are the areas where there's significant
TAMs and largely where we're underpenetrated. And that's emerging markets and
that's cross-border money movement. And we are -- we have a deep product
pipeline focused on putting products to market against both of those areas of
opportunity and cross-border money movement broadly, whether that's remittances
or B2B or gig economy payouts or the like.
So we definitely see it as an opportunity. We have targeted a
significant portion of our product road map to capture that opportunity and
hope to talk to you more about some products that we're bringing to market in
the future.
Jennifer
Como
Head of Investor Relations
We're going to take a few more questions, so we are going to go a little
over. Just want to try to get in a few more.
Operator
Andrew Schmidt with KeyBanc Capital Markets.
Andrew
Schmidt
KeyBanc Capital Markets Inc., Research Division
Appreciate the Visa stack discussion. That was a good one. Maybe I could
ask about the Asia Pac improvement. Chris, I know you mentioned timing in China
improvement, but if we could peel back the layers there and maybe talk a little
bit more about what's going on and whether that improvement is sustainable,
that would be great.
Christopher
Suh
Chief Financial Officer
Yes. Thanks, Andrew. As I talked about in my prepared comments, we did
-- we were pleased to see the improved results, 2.5 points, and the things that
I noted, improvement in Mainland China and some smaller but idiosyncratic sorts
of things around timing, those will normalize its way out. All in all, we're
pleased with the momentum in China and in -- across AP in general and think
that, that is going to continue to be an important growth opportunity for us.
And so when we zoom out from all of that, I think AP is on a directionally a
good track.
Operator
Tim Chiodo with UBS.
Timothy
Chiodo
UBS Investment Bank, Research Division
Great. I want to talk a little bit about the evolution of the growth
algorithm. Just looking at it numerically, it looks like the biggest change
really is, a few years ago, not too long ago, value-added services was about
20% of revenue, growing in the high teens. And now it's approaching 30% of
revenue and growing in the mid-20s, so the growth contribution has stepped up
at least 200 basis points, if not, closer to 300 basis points.
And part of that has been we've seen the RPO tick up over the years. And
even this year, the RPO has been up roughly, give or take, 30%. And I was
hoping you could talk a little bit about that RPO. What's been driving that
roughly 30% growth? I appreciate part of that is valuing timed incentives, but
maybe dig into that and other drivers of the RPO.
Ryan
McInerney
President, CEO & Director
Yes. Why don't I take the first part of the question, and then, Chris,
you can take the second part of the question. Tim, I think you summarized it
very well. And I think if you go back to Investor Day and you look at kind of
the growth framework that we laid out and the strategies that we laid out -- by
the way, both for VAS and for CMS -- and you jump forward to today, we're
delivering in market those strategies, and we're delivering the results that I
think we laid out in that framework that come with those strategies, and you
summarized it pretty well on the VAS side of things. Do you want to talk about
the...
Christopher
Suh
Chief Financial Officer
Sure, sure. Tim, I think you know this. Obviously, the RPO constitutes
many things, but included in that is what you've asked about previously, which
is value in kind. This is an important lever for us. It -- when we are able --
it represents a form of incentive that the clients can then use to drive value
for themselves, and it's good for our client engagement and continues to drive
value to Visa, sometimes in value-added services but in other parts of the
business.
Now it doesn't drive sort of the majority of value-added services, but
it is an important lever. And I think it's an area where we'll continue to see
clients really take advantage of it.
Operator
Tien-Tsin Huang with JPMorgan.
Tien-Tsin
Huang
JPMorgan Chase & Co, Research Division
All right. Let's close it out. I got -- I'll ask about investments and
OpEx if that's okay. Just thinking about growth and OpEx being in line with
revenue, I'm curious if there's anything to share on that. Is Visa just being
opportunistic with spending or perhaps it's a structural issue as you scale
different layers in your service stack and some of those are less mature? Just
trying to better understand incremental margins and how that might be changing.
Christopher
Suh
Chief Financial Officer
Sure. Tien-Tsin, as you know, as we've said in the past, explicitly, we
don't manage our company to a margin target, at least not in the classical
sense, but we do focus on many things. We focus on growing volumes with our
clients. We focus on driving revenue across consumer payments, VAS and CMS, and
we also focus on running our business as efficiently and as effectively as we
can. And part of that is balancing the investments that we make for short-,
medium- and long-term return.
And when we do this well, as we have, we continue to deliver the
financial performance that you've seen, which is strong growth at margins that
lead the industry. So I would say in terms of where we're investing now as we
talk about '26, we -- I would point you back to actually our Investor Day back
in February. We laid out a pretty extensive view of the, a, the big opportunity
that we're going after, the massive addressable opportunity; and two, the clear
strategies, the things that we're going to go do to go capture that
opportunity. And so across our industry as things continue to move as fast as
they are, you've heard a lot of the conversation even today around agentic and
stablecoin. We think it's important that we continue to invest in these
opportunities from our position. And if we do so, we'll continue to deliver on
the growth framework that we outlined at Investor Day, which means we'll
deliver compelling profit growth and drive strong shareholder returns.
Ryan
McInerney
President, CEO & Director
And Tien-Tsin, the only thing I would add on what Chris said is I don't
ever recall being so excited about the opportunities ahead of this company. And
I don't ever recall being so pleased with how well our teams have lined up our
product pipeline, our go-to-market sales motions, our client teams, the things
that we talked about today, whether it's agentic, stablecoins, Visa Pay, Visa
Accept, tap to everything, the great momentum in the VAS business, the great
momentum in Visa Direct, the great momentum and results we're seeing in Visa
Commercial. It's just an extraordinarily exciting time for the company, and I'm
just super proud of the investments that everybody is making across the place.
So appreciate that question. I appreciate everybody's questions.
Jennifer, back to you to close.
Jennifer
Como
Head of Investor Relations
Yes. And with that, we'd like to thank you for joining us today. If you
have any additional questions, please feel free to call or e-mail our Investor
Relations team. Thanks again, and have a great day.
Operator
Thank you all for participating in Visa's Fiscal Fourth Quarter and Full
Year 2025 Earnings Conference Call. That concludes today's call. You may
disconnect at this time, and please enjoy the rest of your day
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